By texting to this phone number, you agree to receive SMS messages related to your support request about SHIFT from RETVRN Inc. Message frequency varies. Message & data rates may apply. You can reply STOP to opt out at any time. Privacy Policy.
Last Updated: January 12, 2026
RETVRN Inc. ("Company," "we," "us," or "our") respects the privacy of all of our customers, aiming to collect as little information as possible to provide our services. This privacy policy covers all RETVRN Inc. products. None of the data detailed below is ever sold or provided to a third party.
Children's Data Privacy
Under COPPA, with consent of parents/guardians for children under the age of 13, RETVRN Inc. collects the minimum data necessary to provide the service of SHIFT and ESCAPE. The extent of this collection includes device identifiers and location data to trigger SHIFT and ESCAPE. For our location triggering services, there is no storage of location data over time, rather only relying on the trigger to facilitate a SHIFT. Not only does this apply to children under 13 with parental consent, but it also applies to every user registering for our service.
At any time, the parent may unenroll the child's device and the data associated with that device can be fully removed by emailing support@retvrn.world.
Parent Account Creation
By creating an account with RETVRN Inc. for parent supervision, you certify that you are at least 13 years of age. Our services are designed for parents or legal guardians over 13 to manage devices associated with children under 13, in compliance with Children's Online Privacy Protection (COPPA) and other applicable laws. Accounts are not intended for direct use by children under 13.
To delete the data associated with an account, please email support@retvrn.world.
Supervision and MDM
This is what "Supervision" means, and what the MDM profile requests:
List Configuration Profiles: Lets RETVRN, Inc. see what configuration profiles (bundles of settings) are installed. This is view-only and cannot make changes.
Add/remove configuration profiles: Allows RETVRN, Inc. to install or remove configuration profiles. These profiles may contain settings for Wi-Fi, VPN, restrictions, or other features.
List provisioning profiles: Lets RETVRN, Inc. see which app signing and enterprise app permissions are installed. This is view-only.
Add/remove provisioning profiles: Allows RETVRN, Inc. to install or remove provisioning profiles. These profiles determine whether certain enterprise apps can run.
List device information: Lets RETVRN, Inc. see details like your device model, OS version, serial number, storage, and battery level. This is view-only.
List network information: Lets RETVRN, Inc. see information related to network configurations. This is view-only.
List installed applications: Lets RETVRN, Inc. see the list of all apps installed on your device. This is view-only. This allows SHIFT to dynamically block apps instead of just blocking everything on your device.
List restriction information: Lets RETVRN, Inc. see what restrictions are currently applied to your device. This is view-only.
List security information: Lets RETVRN, Inc. see security-related details like whether your device is encrypted, passcode settings, and jailbreak status. This is view-only.
Apply settings: Allows RETVRN, Inc. to apply new settings to your device, such as Wi-Fi connections, VPN access, email accounts, or restriction changes.
Install and remove applications and data: Allows RETVRN, Inc. to remotely install, update, or remove apps. When removing an app, its local app data may also be deleted, but personal files not tied to that app remain untouched.
Location
Location data is a used in both education and enterprise deployments of SHIFT, and is optional for consumers. The location data used is streamed to the server where it is then determined if the device is in a geofence created by the user or organization designated for shifting. There is no location history that is stored nor is the streaming data exposed.
Android Device Admin Permissions
Device Admin permissions on Android are used solely to enforce SHIFT restrictions and prevent users from disabling them while shifted. These permissions grant no access to personal data, messages, or browsing activity. They simply ensure SHIFT can't be bypassed during an active session—nothing more.
Does SHIFT sell my data?
No. We also collect 1/1000th of the data that Instagram, TikTok, etc collect. And we only use what little data we need in order to shift the device. In fact, while shifted, the endless (yes, endless) stream of private data (such as front and rear camera use, microphone use, eye tracking) that is being mined from your device (even if the social media apps are closed) is stopped. While shifted, you have more privacy than you've ever had on your iPhone. Put another way, SHIFT collects such little data that if the entire company was hacked, the only personally identifiable information a bad actor could find on our customers...is their email address.
Third-Party Services
We use trusted third-party services to operate our business:
Payment Processing: We use Stripe to process payments. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to their Privacy Policy. We do not store your full credit card information on our servers.
Analytics: We may use analytics services to understand how our services are used. This data is aggregated and does not personally identify you.
Hosting: Our services are hosted on secure cloud infrastructure. These providers are contractually obligated to protect your data.
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
Data Retention
We retain your personal data only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will also retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you request deletion of your data, we will remove it from our active systems within 30 days, except where we are required by law to retain it.
Data Security
We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct inaccurate or incomplete data.
Deletion: You can request that we delete your personal data.
Portability: You can request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at support@retvrn.world.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
No Sale of Personal Information: We do not sell your personal information to third parties.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
By using our services, you consent to the transfer of your information to the United States and other countries where we operate. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.
Contact Us
For questions regarding this Privacy Policy, children's data practices, or to request data that is stored, email support@retvrn.world.
RETVRN Inc.
Florida, United States